How Estonia became Europe’s tech hotspot

In June last year, Estonian President Kersti Kaljulaid left her 13,000 Twitter followers confused when she tweeted: “Estonia is 1.3 million people and we have four unicorns.” The tweet, as it later transpired, had not been referring to the mythical creature, but to Estonia’s technological success.

The term ‘unicorn’ was coined by venture capitalist Aileen Lee in 2013, and is used to describe start-ups with a market valuation of $1bn and over. As Kaljulaid alluded to, Estonia currently has four – a number that no other small country in the world has reached so far.

In fact, despite its size, Estonia has become one of the world’s most technologically advanced countries. This is largely due to the efforts the Estonian Government made in the 1990s to reform the country and turn it into a digital society, a movement now known as ‘e-Estonia’. As part of this movement, 99 percent of public services are online, 96 percent of taxes are declared online and 99.6 percent of banking transactions also take place online.

Policymakers have taken radical steps towards digitalising the country, ensuring that internet access is a basic human right and offering ‘e-residency’ to anyone who would like to set up a business in the country from a virtual base. Estonia also has the second-fastest public Wi-Fi in the world, and digital processes are a key part of everyday life, with virtual signatures preferred to physical ones for many transactions.

In 2019, Estonia will release the first official visa for ‘digital nomads’, allowing foreign nationals to work in the country for 365 days. The visa is designed to attract top talent from around Europe.

Estonia has been an innovator in almost every aspect of public life. It was the first country to:

  • hold a nationwide election online;
  • implement smart parking and sharing economy model in mobility; and
  • open a nationwide electric vehicle fast-charging network.

Additionally, it is the first country in the EU to legalise the road-testing of vehicles classified as level SA3 2 or SAE 3, and it expects to implement the Kratt law later this year, to legalise Artificial Intelligence.

All this shows that Estonia, with its innovative government and people, is a perfect test ground for new and bold ideas. Skype, TransferWise and Taxify are just some of the leading companies to hail from the country, and many more are expected to emerge in the near future.

A self-driving delivery robot from Starship, which has already driven on some of the streets of Estonia

One of the major ways Estonia has encouraged technological development is by embedding blockchain into many of its processes – in fact, Estonia was the first country to use the technology at a government level. Blockchain has since gained huge commercial appeal, with its ability to provide heightened security and speed up many otherwise-lengthy processes proving beneficial to a host of different sectors. The world’s largest blockchain company, Guardtime, was created in Estonia, and offers its services to the US and Thai Governments, as well as American telecommunications conglomerate Verizon.

As a result of its commitment to innovation, Estonia was named as the number one entrepreneurial hotspot in the World Economic Forum’s Europe’s Hidden Entrepreneurs: Entrepreneurial Employee Activity and Competitiveness in Europe report, 2017. The study suggested that the country’s entrepreneurially orientated policy had greatly promoted its economic development. It also noted that almost 80 percent of Estonians work for SMEs, a significant increase on the European average (67 percent).

Estonian Investment Agency, a part of Enterprise Estonia, is a government agency that promotes foreign investments in the country, as well as supporting companies investing and expanding there. It offers free of charge investment consultancy services, which are always tailored to meet potential and existing investors’ needs. These include: 

  • information services and investment preparation;
  • investment proposals and visits;
  • consulting and project management;
  • facilitating contacts, negotiation with authorities;
  • organising recruitment and identifying suitable properties; and
  • post-investment / aftercare services.

World-class human capital, unique digital capabilities and a competitive business environment make Estonia a smart, agile location for businesses with global ambitions. To find out more visit investinestonia.com or @estoniainvest on Twitter.

The future for enterprise messaging apps

As communication technologies mature and grow, the way we use them in business has evolved. With the rise of flexible and remote working, we’ve waved goodbye to slow, noisy fax machines and landline telephones that are barely used. Offices and teams are opting for newer modes of communication, such as enterprise messaging platforms, to communicate with clients and colleagues.

A recent Gartner study found that the number of consumers using messaging apps and personal assistant apps is increasing, with 35 percent of over 3,000 respondents saying they used virtual personal assistants (VPAs) in 2016, a four percent rise from 2015. The same study also found a three percent increase from 2015 on the amount of respondents using messaging apps.

Emerging technologies
In recent times, there’s been a shift in focus to implementing newer technologies, such as AI and machine learning into enterprise messaging platforms. Platform creators are progressively looking at how they can invest and implement these technologies for business and consumer use.

Some of the bigger players in enterprise messaging are already taking note of these developments and are stepping up their game. Apple has announced the launch of Apple Business Chat for next year and Google’s RCS business messaging standard, Google Jibe, is also poised to enter the market.

AI and technologies such as virtual reality and the Internet of Things will revolutionise the way we work, communicate and administer our business lives

At Flock, AI and augmented reality (AR) are part of our product roadmap. In the near future, we expect machine learning and AI to be an integral part of the Flock platform. AI and technologies such as AR or virtual reality (VR) and the Internet of Things (IoT) will completely revolutionise the way we work, communicate and administer our business lives.

Business scalability and ROI growth will also be better enabled when enterprise tools adopt these technologies. With this future in mind, how can these tools be used to improve business productivity?

Achieving goals
Flock, alongside other leading enterprise messaging apps, already uses bots to help users set reminders, create and complete to do lists, and more. In the future, we’re likely to see bots also set up polls, organise standup meetings, schedule appointments, and draft basic replies to emails. All these tasks are repetitive time-killers. If handled by bots, they can give your employees more time to do more quality work.

Meetings have become easier to organise with built-in video conferencing features in enterprise messengers. How about a VR app that brings people into a virtual meeting room even if they are sitting at opposite corners of the globe? This can exponentially increase the effectiveness of collaboration among distributed teams!

Today, scheduling a meeting typically involves a lot of back and forth via phone and email – which is only made more complicated when the meeting needs to be rescheduled. With AI in the equation, that headache will be a thing of the past. AI can check calendars, room availability and potential diversions in a matter of seconds – and make recommendations for you based on your business needs.

AI, AR, VR, and IoT are technologies of the future and many more exciting things will come from this space. Eventually, the only tasks that will need human resources will be those that require strategic, decision-making levels of thinking.

At the end of the day, your choice of enterprise communication app should come down to one thing – is the company listening to your needs and offering you what you want? Here at Flock, this has definitely been the key differentiating factor driving our growth.

Businesses must put cybersecurity at the forefront of decision making

In May 2017, the world experienced an unprecedented ransomware attack called WannaCry. The scale and the rapid spread of the ransomware made the attack the largest of its kind ever.

The WannaCry ransomware infection caused $8bn in economic damage in more than 100 countries, while the NotPetya attack a month later cost an estimated $850m including disruption to the global operations of Merck, shipping giant A.P. Moller-Maersk, which estimated its own total cost of addressing the attack would be in the $200-$300m range, and FedEx, which analysts forecast could see its earnings eroded by somewhere between 50 cents to $1 per share.

These cyberattacks were a wakeup call to many, highlighting the potentially widespread impact of a single cyber vulnerability and demonstrated the consequences of not taking cybersecurity seriously. Many organisations still rely on out of date security solutions and haven’t invested in security precautions. Few treat cyber as a strategic business risk.

The data
To better understand how organisations are responding to threats from cyberattacks and breaches JLT Specialty sponsored a survey by Harvard Business Review Analytic Services. Harvard Business Review Analytic Services surveyed 278 corporate executives from a wide range of industries, roughly evenly split between large organisations with 10,000 or more employees and those with fewer. In addition, one-to-one interviews were conducted with a group of industry-specific thought leaders.

Cyber risk is evolving faster than many people realise

Overwhelmingly, 85 percent of survey respondents expected the financial impact of cyberattacks and breaches to rise in the next one or two years. Cyber risk is evolving faster than many people realise. These cyberattacks and breaches are a threat to daily operations, future profits, relationships and reputation. More than three-quarters mentioned reputational damage (79 percent) and disruption of business operations (75 percent) as significant or very significant risks, followed by increased legal and regulatory costs (60 percent), lost business and/or investment opportunities (58 percent) and risk convergence and cascading effects (57 percent). Any and all of these consequences could have a negative effect on the company’s earning and share price.

Greater awareness
Organisations are making progress in spreading awareness of cybersecurity among their employees, according to the Harvard Business Review Analytic Services survey. More than two-thirds of respondents include all employees in cybersecurity training and 37 percent conduct ongoing, staff-wide cybersecurity training. To be successful against cyber risks, organisations need to have a strategic, cohesive, clear and collaborative strategy. There needs to be a culture of cybersecurity from the top down and across an organisation.

Most organisations don’t have this view and the survey confirms this. These findings show only 23 percent of respondents have a formal strategic plan to address business risks from cyberattacks. In addition, only 21 percent of respondents’ organisations have defined cybersecurity as an area of business risk and incorporated into their vision and risk appetite statements.

The study shows a minority of companies are actually prepared for cyber events, only 26 percent of the respondents said their organisations are well prepared for an attack or breach. The survey findings suggest that many organisations still regard cybersecurity as a discrete problem to be delegated to IT specialist and compliance executives. This must change. As reliance on digital technology continues to grow, businesses will only see their vulnerability increase.

It is our hope that this research will be a starting point for organisations to redefine cyber as a strategic business risk and begin to approach cyber risks differently, and to maximise opportunities to mitigate this growing threat.

Twitter users to profit from their videos

Twitter has announced plans to expand its creator revenue programmes, so that users can profit from their videos. The new development will see advertisements placed at the start of content uploaded by subscribers.

Twitter has previously sold pre-roll video ads before content uploaded by corporate partners, such as Buzzfeed and MTV – allowing each to share a portion of the generated revenue. Now, under a revised video revenue programme, Twitter will allow individual creators to opt-in to video advertising on their content, and enjoy a significant slice of that revenue. 

The generous terms of the deal will appeal to high-profile video creators, who have previously opted to debut their videos on YouTube

Unlike its major video rival, YouTube – which gives creators 55 percent of their own ad revenue and keeps a 45 percent share – Twitter is set to offer content creators a more lucrative deal. The Wall Street Journal reported Twitter will take just a 30 percent cut, letting users keep 70 percent of the revenue produced from their video ads. 

The expansion of the advertisement programme marks a significant step in Twitter’s drive to feature more video content. The generous terms of the deal will appeal to high-profile video creators, who have previously opted to debut their videos on YouTube, seduced by the website’s money-making advertising scheme.

In a statement released on the company’s corporate blog, Twitter said that the rule change will allow users to “monetise content in multiple ways and generate revenue at scale.”

It added that approved creators within the US will be given the option to check a box when they upload their video, granting permission for a pre-roll advertisement to run before their video starts.

The move is the latest development in Twitter’s ongoing campaign to establish itself as an online video destination. Earlier this year, the social network increased the maximum length of its videos from just 30 seconds to a more lengthy 140 seconds. June of this year also saw the microblogging site significantly boost its live streaming sports coverage, securing a deal to stream weekly Major League Baseball and National Hockey League games.

However, this latest feature may be limited in its success, as content exclusives are not a part of the new advertisement deal. This means that creators can post the same video to both Twitter and to its rival sites, and still profit from Twitter’s revenue split.

Only time will tell if the move will see Twitter finally monetise its content.

Agriculture innovators prepare for September’s Ag Innovation Showcase

The world’s most revered innovators, investors and thought leaders will gather later this year at the Ag Innovation Showcase to revolutionise what in some quarters remains an inefficient and environmentally destructive industry. Jointly managed by the Bio Research & Development Growth Park (BRDG), the Donald Danforth Plant Science Centre and the Larta Institute, the event brings together a diverse cross-section of opinions and directs attention towards the challenges and opportunities shaping – and reshaping – agriculture today.

Since 2009, the Ag Innovation Showcase has been the barometer of changing trends, issues, concerns and solutions in the agriculture industry. Every year since its inception, organisers have looked to modify, amend, replace or otherwise recalibrate the industry’s various sub-sectors and facilitate conversation between some of its most influential players.

Since 2009, the Ag Innovation Showcase has been the barometer of changing trends, issues, concerns and solutions in the agriculture industry

Sarah Bellos of Stony Creek Colors, last year’s runner up for Best of Show, taking a Q&A session after her presentation
Sarah Bellos of Stony Creek Colors, last year’s runner-up for Best of Show, taking a Q&A session after her presentation

Ag Innovation Showcase
No stranger to groundbreaking developments, the showcase was early to shine a spotlight on “precision agriculture”, and highlighting developments in biology-based crop, plant and soil solutions that would confer new properties on plants beyond ‘biologicals’. More than that, it has presented innovations in food production, including so-called closed-loop farming, animal health and herd management, automation, bio-based and naturally-derived products, new crop alternatives and new lighting technologies.

Among the topics featured at last year’s showcase were food safety and the mapping of the food biome, the peril and promise of the regulatory environment, the convergence of different technologies in pursuit of ‘Ag 3.0’, and the understanding of new technologies for more sustainable agriculture.

Speaking to The New Economy, Claire Kinlaw, Director of Agriculture Practice at the Larta Institute, and Rohit Shukla, Larta’s CEO, said that by “using the Ag Showcase as the barometer for the evolution of agriculture writ large, we can point to three major developments”. First, they said, the rise of what was initially known as ‘precision agriculture’, a grab bag of sensor and measurement technologies, along with data analytics tools and software, has allowed farmers to more precisely provide inputs, acquire data, and generally make more informed decisions on the direction of their farms and crops. This development has evolved to become an even bigger grab bag, referred to under the catchy but unhelpful moniker of ‘big data’, and is used equally by commodities traders, weather forecasters and farmers, among others.

Second, the growth of novel biology-based products to improve crop performance has expanded beyond traditional GMO methods to introduce genetic changes across unrelated species. These new and improved processes encompass finer genetic editing technologies and the manipulation of plants as whole biological systems.

Third, according to Kinlaw and Shukla, bio-based products have had to fight harder than in years past to continue their pathway to commercial success, with the investment community having failed to realise financial gains and having cooled to this area of investment.

“Arching across all three of the above developments is the threat of climate change and the need to increase food availability and food value while achieving greater good for the environment. Can ‘big ag’ become sustainable and still maintain the efficiencies of large scale farming?”

Rohit Shukla on the mainstage, kicking off the 2015 event. Shukla's company, Larta Institute, is one of the organisers of Ag Innovation showcase
Rohit Shukla on the main stage, kicking off the 2015 event. Shukla’s company, Larta Institute, is one of the organisers of Ag Innovation showcase

Challenges and opportunities
Looking at these three developments through a sustainability lens, each of them face challenges and present opportunities for achieving a truly sustainable agricultural and industrial economy. The number of players in precision agriculture/farm automation and digitisation means the landscape is confusing for the end user, and companies must endeavour to bring user friendly and robust solutions to the field. Which of these will succeed in integrating data and empowering farmers to maximise their outputs, all while lowering the financial and environmental costs for inputs, remains to be seen.

For emerging technologies in genome editing and data mining, the challenge is more to do with an uncertain regulatory climate and a lukewarm reception from the public. Again, it isn’t known yet whether emerging technologies will actually make it to practice and extend their benefits to the real world.

Bio-based products, meanwhile, must overcome the low price of petroleum and make the case for a largely more expensive alternative.

While the challenges number in the many, this isn’t to say there are not plenty of opportunities. For one, the prospect of improving the planet and creating a sustainable economy cuts across all three trends. “Precision ag offers the farmer the knowledge and decision tools to produce more at lower costs and with greater environmental benefit, potentially improving soils, consuming less water, and reducing the amount of chemical inputs for plant nutrition and pest management”, according to Kinlaw and Shukla.

Gene editing, systemic biology insights and data analytic tools, they continued, will provide crops that can thrive under changing climates and contribute all the more, for less, as part of a sustainable model. “Renewable bio-based industrial products open up opportunities to reduce our addiction to climate threatening petroleum and for the re-directing of waste as new inputs, paving the way for closed-loop systems that reduce greenhouse gas levels.”

Barrett Mooney, co-Founder and CEO of Hydro Bio, who attended last year's Ag Innovation showcase
Barrett Mooney, co-founder and CEO of Hydro Bio, who attended last year’s Ag Innovation showcase

Larta Institute
Larta is “both a think tank and an instigator”, according to Kinlaw and Shukla. “It serves the ag innovation community in helping to accelerate the adoption of innovative concepts and technologies through the platform it has developed.” Outside of the Ag Innovation Showcase in St Louis, Missouri, Larta works on a number of events centred around the same topic. In doing so, Larta provides leadership and helps frame the discussion on issues and trends in agriculture innovation through its communication in print, online, and in public forums.

Under the Global Ag Innovation Network umbrella, Larta conducts a number of small networking events around the country to enable a more tailored and intimate discussion of the most notable trends in agriculture technology. Next, the institute provides active commercialisation assistance programmes for the US Department of Agriculture’s grantees, the likes of which are awarded grants based on innovative technologies they are developing. According to Kinlaw and Shukla: “We serve as an integral part of the team in helping them source customers, connect with partners, secure investment and commercialise their products and services.”

Going back to the Ag Innovation Showcase, Larta intends to include the public more effectively as a stakeholder in driving the adoption of emerging technologies. Featured in this year’s event is the issue of food waste reduction as part of the food value chain – looking at circular as opposed to linear models of consumption, while views from diverse farming perspectives across commodities, specialty crops and indoor agriculture will be featured throughout, as will perspectives on investment and profit margins among farmers. Last but not least, the showcase will consider pathways for agriculture innovations to travel from the developed to developing world, and the role of education institutions in the agriculture innovation ecosystem.

Asked about what they wanted to achieve as a result of the Ag Innovation Showcase, Kinlaw and Shukla said they hoped to see different stakeholders holding productive discussions on issues and trends in agriculture, and see these same participants make new connections that strengthen relationships among entrepreneurs, investors, ‘big ag’, government, and other stakeholders. “Innovation is furthered along the path of commercialisation through the connections that entrepreneurs, investors, and industry leaders make with each other”, they concluded.

The Ag Innovation Showcase will be held in St Louis, MO on September 12 through to 14.

380 meetings were scheduled at the Danforth Center's designated meeting spaces
380 meetings were scheduled at the Danforth Center’s designated meeting spaces

 

The need to prevent crowdphishing

If one were seeking a perfect example of why it’s so hard to make financial markets work well, one would not have to look further than the difficulties and controversies surrounding crowdfunding in the United States. After deliberating for more than three years, the US Securities and Exchange Commission (SEC) last October issued a final rule that will allow true crowdfunding; and yet the new regulatory framework still falls far short of what’s needed to boost crowdfunding worldwide.

True crowdfunding, or equity crowdfunding, refers to the activities of online platforms that sell shares of start-up companies directly to large numbers of small investors, bypassing traditional venture capital or investment banking. The concept is analogous to that of online auctions. But, unlike allowing individuals to offer their furniture to the whole world, crowdfunding is supposed to raise money fast, from those in the know, for businesses that bankers might not understand. It certainly sounds exciting.

Regulators outside the US have often been more accommodating, and some crowdfunding platforms are already operating. For example, Symbid in the Netherlands and Crowdcube in the United Kingdom were both founded in 2011. But crowdfunding is still not a major factor in world markets. And that will not change without adequate – and innovative – financial regulation.

$1m

Annual limit on US crowdfunding

People lie
There is a conceptual barrier to understanding the problems that officials might face in regulating crowdfunding, owing to the failure of prevailing economic models to account for the manipulative and devious aspects of human behaviour. Economists typically describe people’s rational, honest side, but ignore their duplicity. As a result, they underestimate the downside risks of crowdsourcing.

The risks consist not so much in outright fraud – big lies that would be jailable offenses – as in more subtle forms of deception. It may well be open deception, with promoters steering gullible amateurs around a business plan’s fatal flaw, or disclosing it only grudgingly or in the fine print.

It is not that people are completely dishonest. On the contrary, they typically pride themselves on integrity. It’s just that their integrity suffers little lapses here and there – and not always so little in aggregate.

In my new book with George Akerlof, Phishing for Phools: The Economics of Manipulation and Deception, we argue that unscrupulous behaviour has to be factored into economic theory in a fundamental way. The economic equilibrium we live should be regarded, above all, as a phishing equilibrium, in which small-time individual dishonesty can morph into something more systemically important when it is carried on by business organisations under intense competitive pressure. Yes, competition rewards the sharp and hardworking. But it also often compels them to keep the frontiers of subtle deception in view.

The SEC’s new rules for crowdfunding are complex, because they address a complicated problem. The concept underlying crowdfunding is the dispersal of information across millions of people. Most people, even the cleverest, cannot grasp the next breakthrough business opportunity. Those who can are dispersed.

The economist Friedrich Hayek put it well in 1945: “There is beyond question a body of very important but unorganised knowledge which cannot possibly be called scientific in the sense of knowledge of general rules: the knowledge of particular circumstances and place. It is with respect to this that practically every individual has some advantage over all others in that he possesses unique information of which beneficial use might be made, but of which use can be made only if the decisions depending on it are left to him or are made with his active cooperation.”

The problem is that the promise of genuine “unique information” comes with the reality of vulnerability to deception. That’s why channelling dispersed knowledge into new businesses requires a regulatory framework that favours the genuinely enlightened and honest. Unfortunately, the SEC’s new crowdsourcing rules don’t go as far as they should.

Room for improvement
The 2012 US legislation that tasked the SEC with rulemaking for crowdfunding platforms specified that no start-up can use them to raise more than $1m a year. This is practically worthless in terms of limiting the scope for deception. In fact, including this provision was a serious mistake, and needs to be corrected with new legislation. A million dollars is not enough, and the cap will tend to limit crowdfunding to small ideas.

Most people, even the cleverest, cannot grasp the next breakthrough business opportunity

Some of the SEC rules do work against deception. Notably, crowdfunding platforms must provide communication channels “through which investors can communicate with one another and with representatives of the issuer about offerings made available”.

That is a good rule, fundamental to the entire idea of crowdfunding. But the SEC could do more than just avow its belief in “uncensored and transparent crowd discussions”. It should require that the intermediary sponsoring a platform install a surveillance system to guard against interference and shills offering phony comments.

The SEC and other regulators could go even further. They could nudge intermediaries to create a platform that summarises commenters’ record and reputation. Indeed, why not pay commenters who accumulate ‘likes’ or whose comments on issuers turn out to be valuable in light of evidence of those enterprises’ subsequent success?

For the financial system as a whole, success ultimately depends on trust and confidence, both of which, like suspicion and fear, are highly contagious. That’s why, if crowdfunding is to reach its global potential, crowdphishing must be prevented from the outset. Regulators need to get the rules right (and it would help if they hurried up about it).

Robert J Shiller is Nobel laureate in economics

© Project Syndicate 2016

NordicNeuroLab transforms fMRI technology

Human curiosity knows no bounds, but the traditional means of satisfying it is usually self-defeating; all too familiar is the feeling of despair when we pick something apart to figure out how it works, only to find we are unable to put it back together again in proper working order. With age and experience, we learn to avoid this unhelpful behaviour, but are left unable to answer our curiosity about the world around us.

The invention of diagnostic imaging is arguably one of the biggest favours mankind did itself in the past century; medical imaging techniques allow us to visualise the human body without damaging it in the process. With recent advances in functional imaging, we can now not only visualise what the human body looks like, but also how it functions.

Advanced medical imaging techniques do save lives

Who we are and what we do
NordicNeuroLab is based in Bergen on the Atlantic coast of Norway. Originally a spin-off company from the local Haukeland University Hospital, NordicNeuroLab was founded in 2001 to design and produce equipment for functional MRI (fMRI): an advanced MRI application for the visualisation of brain functions.

Our main goal then as now was to make fMRI easy. Like many advanced MRI applications, an fMRI scan requires an intricate system consisting of many parts in addition to the MRI scanner itself. Because of this, only the largest institutions in the world were capable of providing the support needed for fMRI scans when NordicNeuroLab was founded – it was certainly the case in Bergen.

Known for its beautiful landscape and rainy weather, Bergen is also the home of Haukeland University Hospital, one of the first institutions in the world to conduct fMRI experiments. The leaders of the Bergen fMRI Group, and the founders of our company, decided to use their expertise and knowledge to provide fMRI systems in a bundled package. The system was designed so their peers and colleagues in other institutions could easily start their own fMRI studies, and thus NordicNeuroLab was born. Our fMRI system consists of all the parts (besides the MRI scanner itself) needed to perform fMRI scans. It is simple to operate, robust, and is made in Norway with a high Scandinavian standard of quality.

Over the past 14 years, we at NordicNeuroLab have kept our focus on MRI but also developed our product line-up to include hardware peripherals for patient comfort and interventional MRI applications, as well as software for processing advanced MRI neuro-applications. NordicNeuroLab products have been installed and are in use in 65 countries around the world.

An image showing the activated areas of the brain responsible for finger movement (in red) and the white matter tracts connecting these areas to the rest of the brain
An image showing the activated areas of the brain responsible for finger movement (in red) and the white matter tracts connecting these areas to the rest of the brain

The forefront of medical imaging
Over the past decade, fMRI has grown from a neuroscientific curiosity to a validated imaging technique with diverse clinical applications. One of the main goals of modern neurosurgery is to maximise quality of life, and it is often prioritised over life expectancy. Pre-surgical planning based on functional information allows neurosurgeons to plan surgery to achieve the best possible quality of life afterwards. FMRI can also be used post-trauma to locate functional deficits and optimise treatment plans.

As new applications for fMRI emerge, we at NordicNeuroLab swiftly adapt our systems to meet their general needs, allowing hospitals and research institutes to focus on what they do best rather than spending resources setting up peripheral equipment and technical support. At the same time, we have developed support for applications that are traditionally symbiotic with fMRI, such as white-matter fibre tractography, MR perfusion scans, and hardware to improve patient comfort, as well as all real-time feedback inside the MRI scanner room to facilitate MRI-guided interventions.

At NordicNeuroLab we strive to bridge the gap between what researchers develop at the highest level of general development in neuroimaging, and what is applied day to day in hospitals and clinics worldwide. We believe advanced medical imaging techniques do save lives and improve the quality of life for people far beyond the image.

On one side, we have close working relationships with some of the world’s leading neuroimaging institutes and have developed software that is easy to use yet powerful in features. With our recent release of advanced MR perfusion post-processing software, research institutes and hospitals alike have access to tools that let them calculate how blood flows through the brain. The software enables institutes without prior support infrastructure to conduct MRI perfusion studies at the highest level of research and development.

On the other side, we are working with top industry partners to push advanced MRI neuro-applications to the next level in their clinical applications. Our clinical software package is designed to push potentially life-changing information to neuro-navigation systems, allowing neurosurgeons to plan neurosurgery and biopsies beforehand with more information than ever.

Traumatic brain injury can be detrimental to one’s well-being and quality of life, especially for those involved in professional contact sport. We work closely with some of the world’s leading neurocognitive institutions and veteran affiliated hospitals in the US to optimise treatment schemes for those who need them most. FMRI scans can be combined with traditional morphological MRI scans to visualise and quantify how brain injury affects one’s neurocognitive function; rehabilitation schemes can thus be tailored according to individual needs.

Electronics in general do not work well alongside an MRI scanner due to the extreme magnetic fields. With our high-quality, MRI-compatible displays, we are able to provide visual information with medical-grade clarity inside the MRI scanner room without interfering with the scanner. This allows MRI-guided interventions that take advantage of the flexibility and high quality of MRI scans.

We are constantly searching for the next big thing, but at the same time we are firmly rooted in our traditions. We believe MRI’s flexibility puts it at the forefront of the medical imaging field. Time and again, MRI has created stunning and beautiful images of our brain and body beyond what we could have hoped for, imaging aspects of ourselves we previously thought hidden. By unveiling the inner workings of ourselves, we will improve the lives of many, one small step at a time.

Coal is not the solution to fulfilling the world’s energy needs

If the world is to avoid climate catastrophe, it will have to forgo burning almost 90 percent of proven coal reserves, plus one-third of oil and half of natural-gas reserves. But instead of implementing policies aimed at realising that objective, governments continue not only to subsidise the fossil-fuel industry, but also to use scarce public resources to find new reserves. That has to change – and fast.

In an effort to help spur that change, the Heinrich Böll Foundation and Friends of the Earth International have aggregated key data about the coal industry in the just-released Coal Atlas. The figures are striking.

The fossil-fuel industry’s success in safeguarding its own interests has come at the expense of the health of our planet and its people

Big investment in big polluters
According to the International Monetary Fund, post-tax subsidies for coal (including environmental damage) reached 3.9 percent of global GDP last year. G20 governments are estimated to spend $88bn per year on exploration subsidies for new fossil fuels. And a recent report by the Natural Resources Defense Council, Oil Change International, and the World Wide Fund for Nature revealed that, from 2007 to 2014, governments channelled more than $73bn – or over $9bn per year – of public money toward coal projects. Leading the way were Japan ($20bn), China (around $15 bn), South Korea ($7bn), and Germany ($6.8bn).

This public investment augments already-substantial commercial funding for the coal sector. In 2013, 92 leading banks provided at least €66bn – over four times more than in 2005. All of this has gone to buttress an industry that produces a massive share of global emissions – and seems dead set on continuing to do so.

Since 1988, just 35 coal producers, both private and state-owned, have contributed one-third of total CO2 emissions. The damage their products are causing is no secret. And yet coal and other fossil-fuel companies have refused to adjust their business models. Instead, they have actively worked to block efforts to mitigate climate change at the national and international levels, including by funding climate-change deniers and lobbying against renewable-energy targets and successful instruments like feed-in tariffs.

Meanwhile, the coal industry argues that it plays an indispensable role in tackling ‘energy poverty’ – that is, the lack of access to modern non-polluting forms of power, primarily electricity. It is true that energy poverty is a huge problem, affecting some 1.2 billion people worldwide. For farmers, who must rely on pumped water to irrigate their crops, this means lower efficiency and productivity. For households, which must burn firewood, cow dung and kerosene to cook, it means indoor air pollution that can cause respiratory disease. For schoolchildren, poor lighting after dark means lost learning opportunities.

But coal is not the solution. Just the health consequences of coal production and combustion are staggering. In 2013, coalworker’s pneumoconiosis (‘black lung disease’) resulted in more than 25,000 deaths globally. In the European Union, coal combustion is responsible for 18,200 premature deaths and 8,500 new cases of chronic bronchitis per year. In China, an estimated 250,000 people die prematurely because of coal combustion.

The physical toll carries large economic costs as well, from lost working days to pressure on healthcare systems. Climate change, too, will impose enormous costs, even if strong mitigation and adaptation measures are taken. For the 48 least-developed countries, the costs of coal will soon amount to an estimated $50bn per year.

Polluter pays
Far from receiving subsidies, the fossil-fuel industry should be paying for climate change. After all, just two years ago, the top two fossil-fuel companies – Chevron and ExxonMobil – together pulled in more than $50bn in profits.

If the world is to have any chance of capping the increase in global surface temperature at two degrees Celsius above pre-industrial levels, without being forced to employ dangerous and risky technologies like carbon dioxide capture and storage or geo-engineering, its energy system must be transformed.

First and foremost, world leaders must commit to phasing out fossil fuels, with the explicit goal of leaving 90 percent of proven coal reserves, one-third of oil reserves, and half of gas reserves in the ground. They must also end public subsidies for coal as soon as possible, within the next few years, while ensuring that poor and vulnerable communities do not suffer from an increase in energy prices.

Moreover, governments worldwide must hold coal and other fossil-fuel producers accountable for the damage their products have caused, including through a levy on fossil-fuel extraction to fund the Warsaw Mechanism on Loss and Damage under the United Nations Framework Convention on Climate Change. Existing international law – in particular, the ‘polluter pays’ principle, the ‘no-harm’ rule, and the right to compensation – supports such a system.

Finally, to address energy poverty, world leaders must scale up funding for decentralised renewable-energy projects, including through a globally funded feed-in tariff for renewable energy mini-grids in developing countries.

The fossil-fuel industry’s success in safeguarding its own interests has come at the expense of the health of our planet and its people. It is time to reform our perverse global energy system – beginning by resolving to leave coal and other fossil fuels where they are.

Lili Fuhr is Head of Department at the Heinrich Böll Foundation

© Project Syndicate 2015

Uber and Lyft amass $3.1bn in funding

Travel-sharing apps Uber and Lyft have once again demonstrated their unflinching ability to curry favour among investors, in a time when many – albeit much smaller – start-ups are struggling to find financing. In their latest funding round, the two managed to amass a combined total of $3.1bn as the competition in the ridesharing market generally continues to intensify.

The market for ride sharing has racked up some impressive numbers in recent months

The market for ride sharing has racked up some impressive numbers in recent months, and the success of major names in the here-and-now rests on their ability to build market share and face up to competition at the local level. Despite the popularity of both Uber and Lyft, it’s imperative that they each take the opportunity – while the iron is hot – to break into new markets and establish a sizeable presence there before local players emerge.

The size of the ridesharing market is unclear, though what is clear is that apps much like Uber and Lyft are encroaching on the traditional taxicab business, particularly in major cities. At the beginning of 2015, Lyft was responsible for some 2.5 million rides per month, and the company expects the monthly average to figure around 17 million in 2016. Uber, meanwhile, has a presence in almost 300 cities worldwide and more than eight million users on its books.

The latest funding round is proof that investors still have confidence in the market’s credentials, despite rising opposition at local level. Going by the funding figures quoted by the two, Lyft’s market cap is $4.5bn – double its May-time equivalent – and Uber’s is $62.5bn, making it the most highly valued start-up in Silicon Valley.

The funding round also brings investment in start-ups to highs not seen since the dotcom era, and total fundraising for the opening nine months of the year numbers in and around $100bn, according to CB Insights.

What problems does Uber currently face?

Uber has raised a lot of money: more than $8bn in fact. In October it was reported the ride-sharing app company was looking to raise another $1bn in venture capital; that would be its eighth round of funding since 2010 and value the company at somewhere between $60bn and $70bn.

Those are big numbers, but then Uber has a lot of expenses. Bloomberg News reported the company was “generating an operating loss of $470m [against] revenue of $415m”. Uber dismissed those figures as out of date but did not offer any others. It’s impossible to know how much the company spends on lobbying, but it’s certainly been busy.

In many cities, it has come up against regulations designed to delineate between taxis and minicabs, but it has fought back; according to Bloomberg, Uber has a third more lobbyists than Wal-Mart. It suspended services in San Antonio for six months last year, only returning after the city agreed to almost all its regulatory demands, while the firm’s aggressive attempts to subvert local laws in Portland led the city’s transport commissioner to label its bosses “a bunch of thugs”.

New model or new face
Much of the debate around how Uber and similar apps operate comes down to a fundamental disagreement about what sort of businesses they represent: traditional taxi and hire-car firms claim Uber, Lyft and similar service providers are in the same business as them and should be regulated accordingly; Uber, for its part, is very careful in its language, referring to its product as a “ride-sharing” app, and presenting itself as a platform that connects drivers with consumers. It just so happens that the person whose ride you are sharing is a professional driver with a license and commercial insurance.

In October, a High Court judge in London came down on the side of Uber, ruling the company’s app did not constitute a metering system – something only the city’s heavily regulated black-cab drivers are allowed to operate. Nevertheless, that is unlikely to end opposition from London’s 25,000 cabbies, who have previously blockaded various parts of the city in protest against the firm.

Fears for safety
One criticism black-cab drivers have levelled against Uber is the supposed untrustworthiness of its drivers. This isn’t helped by cases such as that in India, where a woman was raped by one of the firm’s drivers, or in San Francisco, where District Attorney George Gascon is in the process of suing the firm. Gascon claims Uber failed to uncover the criminal backgrounds of 25 of its drivers, including one who had spent 26 years in prison for second-degree murder.

An element of trust is, of course, implicit in any transaction made in the sharing economy; in stripping down the barriers between provider and consumer, you also remove many of the checks, guarantees and buffers. And that cuts both ways. Joseph De Wolf Sandoval, President of the California App-Based Drivers Association, told Business Insider: “Drivers are subject to hostile environments and sexual harassment, assault, and being involved with people who are potentially dangerous.” In Brisbane, two men were taken to court for allegedly using the Uber app to lure in drivers they then beat up.

Uber is a prime example of a ‘disruptive’ start-up. By making hire cars instantly accessible, it and its fellows have made a better deal for consumers, but they’ve also sidestepped regulations that have been carefully built up over decades. They may not play by the old rules, but they, as much as anybody else, need some form of protection.

Uber

Davos 2016: Mastering the Fourth Industrial Revolution

Only one event in the calendar can draw the world’s most powerful individuals into the same arena: it is, of course, the World Economic Forum’s Annual Meeting in Davos. The world’s richest one percent, as well as its political leaders, business pioneers and greatest thinkers, gather each year in a small skiing resort situated amid the imposing Swiss Alps to discuss the greatest challenges facing mankind.

Although to some Davos is a place where the world’s problems can be tackled by the one group of people who could theoretically resolve them, the summit is also steeped in controversy. Many see it as a non-altruistic excuse for elitist networking at an event in which exclusivity comes at a cost of $77,000 per ticket – not to mention the hyper-inflated cost of accommodation. Lavish parties, caviar and limousines make regular appearances during the weeklong conference, adding to the veneer of a symposium for the super famous and ridiculously rich.

Davos’ attendees are those who can make bold and substantial decisions that ultimately change the world

Certainly there are points to be made against Davos, but, in realist terms, its attendees are those who can make bold and substantial decisions that ultimately change the world. Indeed, many of them do already, with Bill and Melinda Gates coming to mind immediately; both continue to use their incredible fortune to improve and save lives around the globe. If that is what just one couple can do, imagine a conference full of Bills and Melindas. This is what Davos signifies: a place where ideas can be exchanged and discussions can be had that could change history.

Last year’s highlights
Climate change was perhaps the most prominent topic under discussion during the last World Economic Forum (WEF) meeting, with 2015 frequently mentioned as a key year for global action. As such, sustainable development was highlighted as a pressing need that should be coupled with long-term growth.

“By 2030, the world will make a massive investment in infrastructure, cities and agriculture”, said UN Secretary General Ban Ki-moon. “If this spending is directed towards low-carbon growth, we will be on our way to climate-resilient societies.”

Nobel Prize-winning climate change activist Al Gore also spoke, telling the audience about the 110 million tonnes of pollutants (comprised mostly of CO2) that are released into the Earth’s atmosphere every 24 hours. Popular music artist Pharrell Williams stepped on stage to echo the sentiment, as together he and Gore unveiled what is said to be history’s biggest global campaign to promote awareness about climate change: a series of Live Earth concerts that will be televised to a worldwide audience of two billion people.

Reigniting Europe’s growth engines was another frequent theme under the Davos limelight in 2015. German Chancellor Angela Merkel spoke of how austerity is frequently and inappropriately pitted against growth, when in fact a sound fiscal policy is needed, together with investments from the state and a stable environment for private investment.

In a similar vein, Italian Prime Minister Matteo Renzi gave an inspiring speech about the opportunity of risks and the importance of seizing the moment, using the well-known Latin saying, carpe diem. Renzi passionately argued a different idea of Europe is now needed, which starts with effective structural reforms. This new direction must steer away from the rhetoric of austerity; although it is important to maintain attention to budgets, now is the time to stress the importance of growth in addition to public and private investments. “Europe is not simply the euro”, he said. “Europe is not simply a currency. Europe is first of all an idea that ensured 70 years of peace. 70 years of prosperity… Europe could be the place in which we can give a message of innovation in economics, in culture, in values and in ideals.”

International security was another theme frequently referred to in 2015 as a result of the alarming growth of terrorist groups, both in size and influence. The most obvious example was the threat of ISIS, which has managed to maintain strongholds in Iraq and Syria throughout the year, in spite of a strong push back by US militants and Kurdish forces. Boko Haram was also mentioned, although its dominance in the news has declined somewhat during the course of 2015, despite the call of the Bring Back Our Girls campaign having never been answered. Although the conflict between Russia and Ukraine has eased somewhat since its discussion at Davos 2015, it is still likely to draw attention this year in terms of Russia’s subsequent economic decline and the ongoing embargo.

New agenda
At the time of going to print, the WEF’s agenda for 2016 has not been released. That being said, there are various ongoing themes that have gained prominence in the media throughout the year, and are therefore likely to feature on the Davos programme. One such hot topic is the Chinese economic slowdown, a phenomenon that is having a considerable effect on the global economy given the impact the country’s rapid rise has had over the past three decades.

“China’s slowing growth is mainly attributed to two compounding factors: excessive capacity and sluggish domestic consumption”, said Dr Jeongwen Chiang, Professor at the China Europe International Business School. “Money was spent in building infrastructures and expanding basic heavy industries, such as railroads, highways, airports, dams, power plants, cars [etc]. Once the government expenditures stopped, with no immediate substitutes from private sector investments or domestic consumption, employment and all these industry-related businesses are affected [and the] economy started to suffer.”

Due to a domestic drive to shift the economy from a goods-driven model to one based primarily on consumption, China’s exponential growth rate of 10 percent has inevitably begun to slow. Although, at 6.8 percent, growth is still relatively fast, China’s dominant role in global manufacturing and its generally vast consumption of primary resources means a decline of just a few percent has had a ripple effect on its partners worldwide.

“China is the largest importer for many countries, especially those with [an] abundance of natural resources and agriculture products”, said Dr Chiang. “Countries like Australia, Canada, Chile, Brazil and the like will suffer accordingly because of diminishing demands from China.”

As such, China’s economic performance has played a significant role in the slowdown of the world economy – another topic that is likely to feature heavily throughout Davos 2016. The IMF recently warned the global economy has grown at its slowest rate since 2008, plummeting to just 3.1 percent in 2015. Economies have been called upon to make stronger efforts to bolster domestic spending, introduce reforms and boost productivity. Although the China factor is cited as the dominant cause of this worldwide trend, there is also much to be said for excessive levels of debt, ageing populations, and, in some cases, high inflation. In particular, the performance of emerging economies has largely disappointed; aside from Russia’s plummeting rouble, Brazil’s own crisis continues to deepen with falling levels of productivity and consumption, while high hopes for others, such as Indonesia, have continued to diminish over the course of the year.

Then there is, of course, Europe, whose continued stagnation will naturally be on the agenda for 2016. Although credit can be given to Mario Draghi’s quantitative easing programme, which has helped ensure the union will not plunge into recession, it has not prompted the turnaround hoped for by its advocates. The US, on the other hand, has experienced promising growth, which seems likely to continue throughout 2016. While employment levels and consumer spending in the US have consistently risen, both have been achieved via the continuation of its lowest interest rates in history. To the angst of many governments around the world, an increase is expected sooner or later, and will in turn have a deep impact on an already-struggling global economy. The issue of whether globalisation has reached its peak may also be raised, although, given the spectrum of attendees, it is unlikely the theory will receive unanimous support.

In 2015, Europe witnessed the most pressing refugee crisis since the Second World War. Hundreds of thousands of people fled from the brutality of ISIS and persecution in Syria to seek asylum in Europe’s strongest economies, with many others coming from Somalia, Afghanistan and Eritrea, as well as economic migrants from countries such as Albania and Kosovo. This crisis is expected to be discussed at length during the 2016 Annual Meeting, particularly given the number of countries involved and the scale of the problem. The EU continues to be criticised for how it is managing the hordes of asylum seekers arriving on its shores, as well as for failing to coordinate a unified response that can help alleviate the humanitarian crisis and integrate the much-needed influx of young workers. Perhaps this year’s Davos meeting will ignite the discussion needed among European leaders to take a collective, and therefore stronger, course of action towards this escalating problem.

Exchange of ideas
Professor Klaus Schwab, who founded the World Economic Forum in 1971, still acts as the organisation’s Executive Chairman and visionary more than four decades on. Schwab is responsible for expanding the meeting into what it is today: a forum with more than 2,500 attendees from over 140 countries around the world, who participate in hundreds of sessions, panels and workshops.

The name change from the European Management Forum in 1987 evokes the transition the organisation has undergone over the years: once a conference for business managers, it is now a space for leaders of every type to tackle an agenda that reflects the broad spectrum of issues currently affecting humankind. In recent years, artists and celebrities have also joined the elite masses in the Swiss mountains, arguably as a result of their growing influence in modern society.

The extravagant parties and schmoozing at Davos are well known, but critics must not let those soirees distort the bigger picture of what the meetings represent and what they are capable of. The event does not entail specific outcomes or results per se, but that is not its purpose: the WEF Annual Meeting is intended to be a space where the brightest minds of today, the leaders of the biggest corporations – both in established and emerging economies – as well as political decision-makers, can exchange opinions and ideas. The notion of taking exceptionally busy individuals to an exclusive retreat, far away from diary pressures and boardrooms, is to create the opportunity for discussions to take place that simply would not be possible elsewhere – that is what makes the WEF Annual Meeting exceptional.

Davos is a space for inspiration, which is the most important catalyst of change and improvement. It just takes motivating the powers that be to take that further step; down the line, much can arise from these off-the-cuff conversations, including major deals in the private sphere, initiatives that reduce mankind’s carbon footprint, and peace talks that avoid war. After all, the power of direct exchange built the stuff of empires for both Ancient Greece and Rome. The possibility of changing the world in just one place is undeniable; even if there is only a slim chance something transformative will happen, it is still worth a try. Change only takes one decision, one meeting, one idea – and as the world watches the elite once again descend upon the Swiss Alps, they hope this is what will happen once more in Davos.

Best of Davos

Although Davos is not intended to be a place where decisions are made and action is taken, it has set the scene for some pivotal moments that have changed the world as we know it today. We look at some of the most memorable.

1971
The WEF convened in Davos for the first time as the European Management Forum. Business professor Klaus Schwab established the conference for business leaders to discuss theories of business management. The guest list was made up of just 44 executives and managers.

1988
The highlight of this meeting was the rapprochement between Greek Prime Minister Andreas Papandreou and his Turkish counterpart Turgut Özal. The leaders signed the Davos Declaration, which normalised relations between their states and avoided a seemingly inevitable war.

1990
It is said the Northern American Free Trade Agreement, which came into effect in 1994 to link the US, Canada and Mexico to create the world’s largest free trade zone, was first conceived at this World Economic Forum summit by the President of Mexico, Carlos Salinas.

1992
South African President Frederik de Klerk and anti-apartheid leader Nelson Mandela met in their first joint appearance outside South Africa. The summit was a turning point for Mandela, who was inspired to create a new economic course for his country based on capitalism and globalisation.

1994
Negotiations between Israeli Foreign Minister Shimon Peres and the Chairman of the Palestinian Liberation Organisation, Yasser Arafat, led to the creation of a draft agreement on Gaza and Jericho, which was a significant step in furthering the peace process.

2008
Bill Gates unveiled his concept of ‘creative capitalism’. “Global corporations have not only a license to operate in this arena but also a civic duty to contribute to sustaining the world’s wellbeing in cooperation with governments and civil society”, he said.

2010
Rarely do US presidents attend Davos, but in 2010, former US president Bill Clinton announced an initiative alongside the WEF, the UN and the Clinton Global Initiative to help reconstruct Haiti after the severe earthquake that had devastated the country just days before.

2012
The 42nd annual meeting introduced Global Shapers for the first time, a community of exceptional young leaders between the ages of 20 and 30 from around the world. The group is committed to making a positive and lasting impact on their communities through local projects.

The power of garbage with an innovative multi-utility

Not everyone, perhaps, is aware of the amount of energy that is ‘thrown away’ with the assumption that it cannot be recovered somehow or other. In today’s world, however, recovering thrown-away energy has become a must, not only because it has become abundantly clear that producing new energy has a negative impact on the environment and the economy, but above all because ‘wasted’ energy is also harmful to the environment and costly in terms of disposal expenses.

It’s particularly worth noting how much potential energy there is in waste – not that the amount of fuel extractable from a banana peel could ever propel Dr Emmett Lathrop Brown’s car “back to the future”, but it is greater than one might imagine: the average bag of garbage has enough potential energy to keep a light bulb turned on for about eight hours.

Energy from waste can be recovered via thermal treatment in waste-to-energy (WTE) plants, in which, at a temperature of roughly 1,000°C, unsorted material is subjected to a process of combustion, without adding any other fuel, from which electricity is produced.

90%

Of waste produced by families is recovered

55%

Of waste not treated in WTE plants is recycled

Hera Spa
In spite of these new technologies and processes, a considerable amount of energy is still thrown away. If harnessed in utility service management, this waste energy could make a huge difference. This kind of awareness is typical of the context in which Hera Spa, an industrial group located in central-northeastern Italy, operates. Providing energy, water and environmental services, it represents one of the most important organisations in the multi-utility sector across the country.

Since it was founded in 2002, the group has designed its own industrial plans around increased sustainability in the energy sector, in order to contribute to environmental protection and serve the interests of present and future generations.

Hera was born out of an initial network of no less than 11 small to medium local public utilities. On account of their sizes, these utilities were not particularly efficient, and were less able to promote investments that would guarantee improvements in systemic energy efficiency. The new company that was created was immediately the perfect size to produce synergistic efficiency and implement policies of actual recycling and energy reconversion – so much so that the latter soon became one of the fundamental objectives of the company’s business plans.

With a significant investment plan created in order to redesign methods of providing and managing these services, the group has created the most important network of last-generation waste-to-energy plants in the country (12 plants), whose annual capacity of waste treatment now reaches over 1.5 million tonnes (equivalent to about 50 football fields covered by three metres of waste, which is over 20 percent of Italian WTE plants’ total capacity).

Since these plants were constructed, allowing the group to develop an expertise that is highly regarded in many parts of the world, over one terawatt hour of electricity has been extracted each year (which corresponds to the average annual consumption of a small city with over 200,000 families).

Today, almost 90 percent of waste produced by families is recovered: 55 percent of the waste not treated in WTE plants is separated and recycled, avoiding dispersal in landfills and all the ensuing collateral effects with a high environmental impact. The organic part of the waste is sent to biodigesters to extract its content of biogas and methane that, in the near future, will be directly channelled into methane gas distribution networks (which are also managed by Hera) and used for residential heating. With the residues of biodigestion it is possible to produce fertilisers, thus avoiding the dispersal of these substances in landfills and reducing the damage done to the environment by the greenhouse gases released during the final process of degradation. The overall layout of the waste cycle created by Hera thus represents not only a peak of excellence nationwide, but is also recognised as being fully in line with European best practices.

Increasing intelligence
Waste management by this Italian group offers an example of how efficiency in energy and raw material recovery necessarily involves investments and innovation. It is in fact only thanks to strong technological and innovative content that structures, plants and networks, while being inert in themselves, can take on an ‘intelligence’ of their own, becoming ever ‘smarter’ and ‘easier’, as well as more ‘interactive’ and respectful of the environment.

Hera is currently experimenting with ‘intelligent’ garbage bins, that is bins that are able to measure and memorise the waste disposal of each family and request emptying when their maximum capacity has been reached. This will improve efficiency in the consumption and emissions of the vehicles used to gather and transport garbage.

Hera has also modernised electricity- and gas-distribution networks by introducing smart meters that provide remote, real-time readings of each customer’s consumption, with lower management costs for the company and a higher level of service quality. But our pursuit of innovation does not end there. The networks, which were already ‘smart’, have now evolved and become ‘intelligent’ thanks to the creation of a remote control centre capable of rapidly managing, with sophisticated IT systems, any kind of operational need or emergency. Moreover it is capable of complete data processing in order to provide advice on network management. This is done in order to prevent breakdowns, limit leakage and not waste resources.

Reductions in harmful emissions caused by residential heating systems is a further area in which Hera has proved to be particularly innovative. Thanks to a remote heating project designed for environmentally sustainable buildings in the city of Modena, which has been developed since 2009, it was possible to take advantage of both the heat generated by a few of its WTE and power-production plants, and a natural reserve of hot underground water. This system represents an alternative source of heating with a low environmental impact, both in terms of energy savings and protection of the ecosystem, thanks to reduced CO2 emissions.

Analysing electricity and heating consumption is anything but simple, and requires both the intervention of expert professionals and investments that may have a significant influence on a family’s budget. Therefore, many families prefer not to proceed in this direction, and thus continue not to know how much energy they could actually save. This is why Hera has decided to offer innovative services in energy efficiency improvement to its customers. For its business customers, true miniature electricity and heating co-generators have been developed, in addition to a series of initiatives to which the Italian Research Centre for Economy and Management of Energy Efficiency awarded a national prize in 2015. To facilitate the analysis of private customers’ energy consumption and requirements, the group has invented the virtual bill, providing applications that measure daily consumption in real time and give direct feedback on the ways in which it can be reduced.

Moreover, a new generation of thermostats is currently in the testing phase; these intelligent devices provide suggestions on how to save resources, which is achieved by analysing household heating systems’ energy performance and monitoring their usage.

These are only a few of the projects that, over the last seven years, have enabled the group to achieve systemic energy savings amounting to 300,000 tonnes of oil equivalent. In order to fully grasp the significance of this figure, one must only imagine a line of standard oil drums that stretches over roughly 1,400km.

This eco-compatible and sustainable approach has allowed innovative financing channels, marked by their low costs, to be activated. For the first time in Italy, in 2014 the group succeeded in placing a green bond with international investors, worth roughly €500m.

Another avant-garde project involves an intelligent street lamp that, in addition to using LED lamps for public lighting with a high level of energy efficiency, will be able to autonomously detect, via video cameras, abnormal or criminal situations and alert law enforcement agencies if necessary. This system can be created thanks to both the infrastructure of fibre optic networks the group has already installed in the areas it serves, and the ability it already possesses to manage large amounts of telematic information. The project launches the utility sector into the realm of big data, a development that will no doubt affect its future evolution.

Innovation and expansion
This innovative approach has led many companies involved in similar business sectors to express their desire to become part of the group. By way of a lengthy series of mergers, spread out over the duration of its existence, Hera has seen the limits of its operating area widen into bordering regions, bringing it to manage a customer base that now includes over three million people. This expansion, projected to continue well into the future, is down among other things to the introduction of government incentives in consolidating the sector (still one of the most fragmented in Europe). It will no doubt contribute to improving scale economies and facilitating overall innovation in infrastructures.

Hera is set apart from its national and foreign peers by the highly innovative nature of its strategies in efficiency enhancement, which guarantee both an excellent level of sustainability and the highest added value for its stakeholders. In everything the group does, there is a constant search for excellence and continuous technological innovation many might not expect from a company operating in a sector commonly thought to be ‘mature’.

Hera puts itself forwards in an innovative way not only in the services it offers, but also in its mission and the values underlying each of its services. Its primary aim is to offer its customers a higher quality of life, giving them savings in time and money and guarantees of lower consumption, and above all making its own contribution to the creation of a healthier environment in which to live.